Data We Collect and Why
When you register, we gather your mobile number, email and the username you choose so we can verify your identity and secure your wallet. Payment transactions through bKash, Nagad and Rocket create records we retain to process withdrawals, resolve disputes and meet legal obligations in eligible
-
1
regions where the platform operates. Session data, device type and IP address help us detect unusual login patterns and protect your account from unauthorised access. We do not sell your information to third parties. Marketing messages require your opt-in consent, and you can withdraw that consent
-
2
any time through account settings. Cookie data tracks your session state and preference choices so the lobby remembers your language and game filters between visits. We keep transaction records for the period required by local regulations in Bangladesh and eligible jurisdictions, then archive or delete them
-
3
according to our retention schedule. If you want a copy of the data we hold, or if you want us to delete your account and associated records, contact our support team through live chat or the email address listed in the support section below. Processing your
-
4
request may take several business days while we verify your identity and complete the necessary checks. Access to the platform depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.